We’re here to help

Have a question, found a bug, or just want to say hi? We read every email — usually within a day.

Common questions

Yes — StitchWIP is free to download and use. See our Features page for the full list of what’s included in the free tier and what’s unlocked with Pro.

No. StitchWIP Pro is a one-time in-app purchase. See the Features page for everything Pro unlocks. The current launch price is $7.99 and may increase as new features are added — early adopters are grandfathered in at the price they paid.

Tap any Pro feature to open the upgrade sheet, then tap Restore Purchase at the bottom. As long as you’re signed into the same Apple ID you used to purchase Pro, it will restore instantly and free of charge. If you have any trouble, email us at support@stitchwipstudio.com.

Go to Settings → Export Backup to save all your data (projects, inventory, wishlist, patterns) as a JSON file — to Files or iCloud Drive on iPhone, or to your Downloads or Google Drive on Android. On your new device, open StitchWIP, go to Settings → Import Backup, and select that file to restore everything. Your regular device backup (iCloud on iPhone, Google backup on Android) also preserves StitchWIP data if you restore from it.

StitchWIP is available on iPhone (iOS) and on Android phones. iPad and Android tablet support are on the roadmap.

All your data is stored locally on your device, and you can export a full backup whenever you like. See our Privacy Policy for full details.

Yes — go to Settings → Export Backup to save all your data as a JSON file — to Files or iCloud Drive on iPhone, or to your Downloads or Google Drive on Android. StitchWIP also automatically saves an internal backup every time you open the app as an extra safety layer. Your regular device backup preserves your data too. To transfer to a new device, use Settings → Import Backup. Cross-device sync is on the roadmap.

  • Not Started — you have the pattern but haven’t begun yet
  • Kitted & Ready — fabric is prepped and threads are wound, ready to stitch
  • In Progress — actively stitching
  • Paused — taking a break but planning to return
  • UFO (UnFinished Object) — set aside for a while; not actively being worked on
  • Stitching Complete — all stitches done, finishing work still ahead (washing, framing, etc.)
  • FFO (Fully Finished Object) — completely done, framed, gifted, or displayed

Because StitchWIP stores everything locally on your device, deleting the app also deletes all your data — projects, sessions, inventory, everything. Before deleting, go to Settings → Export Backup to save a copy to your Files app or iCloud Drive. You can then reinstall and restore it anytime using Settings → Import Backup. Your Pro purchase is safe regardless — tap any Pro feature and use the Restore Purchase button on the upgrade sheet.

It comes down to one thing: whether the project has a total stitch count. With a total, StitchWIP works your progress out for you — log the stitches you did and the bar moves itself, so your percentage and your stitch count can never tell different stories. Without a total there is nothing to measure against, so the bar is yours: set it with the +5% / +10% / Custom % buttons and it stays exactly where you put it. Either way you can log the stitches you did — on a project with no total they can’t move a bar, but they still count towards your goals, your stats and your session history. You can add a total any time (Edit Project → Total Stitches in Pattern) and the bar starts working itself out from your sessions, or clear it to go back to setting the bar yourself. Nothing you’ve logged is lost either way.

A SAL (Stitch-A-Long) is a community event where a designer releases a pattern in parts on a schedule and stitchers work on it together. StitchWIP has built-in SAL support with part tracking and per-part progress logging.

Email support@stitchwipstudio.com with a description of what happened, your phone model, and your iOS or Android version. Screenshots are incredibly helpful. We aim to respond within 24 hours.

Head to our Roadmap page or email support@stitchwipstudio.com — feature requests from real users directly shape what gets built next.

✉️

Email Support

For bug reports, questions, feedback, or anything else — email us directly. Include your phone model and iOS or Android version for fastest help with technical issues.

support@stitchwipstudio.com